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Great Bentley Surgery
Drs Bhatti, O’Reilly, Nambi & Pontikis

Practice Performance


This page is designed to provide patients information about how well the practice is performing against a set of key measures we have decided to record. These figures were principly designed to provide information for the practice manager to ensure that our resources are being used in the most effective ways to provide as good a service as we can with the decreasing funding we receive.


General practice has been suffering with chronic underfunding for many years and a there is a national shortage of GPs which is much worse in Tendring. We are feeling the pinch along with many other practices around the UK nowadays. We want to be as transparent as possible and show patients that there's much more going on in the background than just doctors and nurses seeing patients. We understand that it can be very frustrating making appointments sometimes, but please understand that we are doing the best we can and only have a finite number of appointments we can offer.



We hope that you will find these figures both interesting and enlightening. Click on the year you want to view and the figures will open in a separate window:


Practice Key Performance Indicators for 2018/2019


Practice Key Performance Indicators for 2017/2018


Practice Key Performance Indicators for 2016/2017


Practice Key Performance Indicators for 2015/2016



Practice Key Performance Indicators for 2014/2015



Practice Key Performance Indicators for 2013/2014






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