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Great Bentley Surgery
Drs Bhatti, O’Reilly, Nambi & Pontikis

Repeat Prescriptions

 

Image of tablets        

 

Repeat prescriptions can be ordered in the following ways:

  • by post to The Hollies, The Green, Great Bentley, Colchester, CO7 8PJ
  • by fax on 01206 252496
  • by e-mail using holliesprescriptions@nhs.net
  • via the internet using Patient Access (click on the image below to login or please call us for details of how to set this up)
  • order at your usual pharmacy either in writing or using the new Electronic Prescription Service
  • or in person at reception

A prescription form will then be forwarded to your chosen pharmacy, returned to you or kept at the surgery for you to collect.

 

Please don't worry if your medication review date may overrun due to appointment availability. The doctors are usually happy to issue a prescription past this date to allow you time to arrange your appointment.

 

NOTE: We will not  take prescription orders over the telephone for safety reasons.

 

Prescription query helpline: 01206 257557

 

For prescription queries we have the above dedicated telephone number. This number has a facility to leave a voice message. If you are asked to leave a message and it's before 3.00pm in the afternoon, we guarantee you will get a call back that same day. There is no need to leave any more than one message. If you leave a message after 3.00pm then you will receive your call back the following working day. We have had to introduce this in order to avoid the prescription issuers being constantly interrupted which can risk errors being made.

 

Whichever method you use to order your medicines, if you collect them from Great Bentley pharmacy please make sure we receive your request at least three full working days before you intend to collect them to allow for postal delays, ordering special items, delivery times etc. If you just want a signed prescription form to take personally to your chosen pharmacy, this will be ready for collection from the surgery within the 3 full working days, or can be posted to you if you provide a stamped addressed envelope.

 

If you have the same medicines month in, month out, you may benefit from joining the repeat dispensing scheme. To find out more about this please click here.

 

Please click on the image below to login and order your repeat prescriptions

 

 

 

 

 

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