Practice policies

Read our practice policies on these pages.

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...

Accessibility

Accessibility statement for Great Bentley Surgery This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website...

Violent or abusive behaviour

Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...

Patient rights and responsibilities

We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your...

Patient confidentiality

You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...

Privacy Notice – Use of your Data for Research

All NHS organisations are expected to participate and support health and care research, and through the NHS Constitution pledge “to inform you of research studies in which you may be eligible...

Population Health Management – Privacy Notice

Under data protection law we must tell you about how we use your personal information. This includes the personal information that we share with other organisations and why we do...

Patient information

Frailty Score recording on Health Records Frailty is a word used in healthcare which can often be misunderstood. You may have recently seen a frailty score appear on your health...

Date published: 7th February, 2024
Date last updated: 2nd March, 2025